Even a small discrepancy between the invoice, packing list, bill of lading, HS code or product policy can force a business to supplement its dossier, amend the declaration and delay its plans to receive the goods. Embassy Freight provides full-service customs at Cat Lai and Cai Mep, helping businesses check documents, advise on procedures, file declarations, coordinate clearance and track shipment progress—all within a single process.
Instead of dealing with many separate providers, the business has one point of contact throughout, from when the dossier is received to when the goods are coordinated for delivery to the warehouse or factory.
Why Do Businesses Choose Embassy Freight?
Over 20 years of experience in the logistics industry
Experience handling many types of imports and exports helps the Embassy team spot early on which points in the dossier need checking and propose a plan suited to the actual condition of each shipment.
Full service – a single point of contact
Embassy coordinates the tasks related to documents, customs declaration, specialized procedures and transport. The business spends less time communicating between multiple suppliers and can easily track who is responsible for what.
Transparent quotes based on scope of work
The scope of service and the costs are discussed before work begins. If the shipment gives rise to requirements beyond the original scope, Embassy provides the information so both parties can agree on a plan before proceeding.
Close tracking of every shipment
The status of the dossier and the progress of processing are updated so the business can proactively plan production, warehousing, delivery and vehicle coordination.
What Tasks Does Embassy Support?
- Checking the invoice, packing list, bill of lading and related documents.
- Advising on HS codes, duties and management policy for each item.
- Advising on the C/O dossier, permits and specialized inspection when required.
- Preparing and filing the customs declaration.
- Coordinating procedures at Cat Lai and Cai Mep ports.
- Monitoring and updating the shipment status during processing.
- Arranging transport of the goods from the port to the warehouse or factory as needed.
Service Area
Embassy supports businesses in Ho Chi Minh City, Dong Nai, Binh Duong and Ba Ria – Vung Tau, focusing on handling imports and exports through Cat Lai port and the Cai Mep – Thi Vai port cluster.
A Clear Intake Process
- Send the shipment details: item name, country of origin, port of departure – port of arrival, expected timing and the documents currently on hand.
- Document check: Embassy reviews the documents, the product policy and any items that need to be supplemented.
- Propose a plan: agree on the scope of work, the expected timeline and the quote.
- Carry out the procedures: file the declaration and coordinate processing based on the actual dossier.
- Update the progress: track the shipment status closely and coordinate delivery if the customer requires it.
Send Your Dossier for a Check and Advice
Does your business have goods arriving at Cat Lai or Cai Mep? Send the item name, the exporting or importing country, the port of departure – port of arrival, the invoice, packing list, bill of lading and the expected arrival time so an Embassy specialist can review them.
Ho Chi Minh City: 093 691 1656
Hanoi: 093 736 1637
Website: embassyfreight.com.vn
The timeline and processing approach depend on the dossier, the declaration channel, the product policy and the requirements of the managing authority for each shipment. Embassy advises after reviewing the actual information.
Need a shipping & import-export quote?
Embassy Freight offers sea freight, air freight, customs clearance and a full-service outsourced import-export department. Get a free quote or explore our services.