Import and Sourcing Process at Embassy Freight

Embassy handles importing and sourcing by building a closed-loop process in which every step is reported in detail, so you can track your goods 24/7.

Step 1: Receiving your needs and market analysis

Listening: The customer provides product information (name, technical specifications, images, estimated budget, and so on).
Preliminary assessment: Our experts advise on import policy (is the item prohibited, does it require a sub-license or specialized inspection?).

Step 2: Supplier search and verification (Sourcing)

Screening: Embassy contacts a list of reputable factories and suppliers within its global network.
Vetting the company's "health": Checking business licenses, production capacity, and international certifications (ISO, CE, FDA, etc.) to eliminate the risk of fraud.
Quotation: Sending the customer a list of the 3–5 best suppliers, along with a price and quality comparison table.

Step 3: Negotiation and sample confirmation (Sampling)

Negotiation: A team fluent in the local language and culture negotiates the best price and payment terms in the customer's favor.
Sample checking: We support importing samples to Vietnam so the customer can assess quality first-hand before placing a large order.

The Import and Sourcing Process at Embassy Freight

>>>See more: Highly Experienced Import-Export Staff Leasing Service in Hanoi

Step 4: Contract signing and international payment

Drafting the contract: Ensuring the Incoterms, warranty, and claims clauses are clearly stated.
Payment support: Advising on safe payment methods (L/C, T/T, D/P) to ensure funds are only released when the supplier fulfills its commitments.

Step 5: Production control and quality inspection (QC)

Monitoring: Tracking production progress at the factory.
Inspection: Embassy staff (or an independent inspection agency) visit the factory to check the quantity, packing specifications, and product quality before the container is sealed.

Step 6: Logistics, clearance, and door-to-door delivery

International transport: Choosing the shipping method (sea/air) that optimizes cost and time.
Customs procedures: Completing the document set, applying accurate HS Codes, filing electronic customs declarations, and paying duties.
Final delivery: Delivering the goods to the customer's warehouse in Vietnam and handing over the full set of official-channel import documents.

Embassy Freight service commitment table

Criterion	Our commitment
Transparency	Providing full invoices and original documents from the supplier.
Progress	Updating the status of goods (Daily Report) via Email/Zalo.
Responsibility	Taking responsibility for handling issues with customs procedures and tax classification.
Confidentiality	Absolute confidentiality of the customer's supply sources and business information.

Contact Information

EMBASSY FREIGHT SERVICES (VIETNAM)

Address: Room 4.25, 4th Floor, No. 8 Hoang Minh Giam, Duc Nhuan Ward, Ho Chi Minh City.

Email: info@embassyfreight.com.vn

Full-Service Customs Declaration – Sea Freight Service – Air Freight – Full-Service Import-Export – Express Domestic Delivery – Import-Export Consulting

Contact for Consultation:

0936911656 (HCMC) – Embassy Freight Services (VN) Southern Region
0937361637 (Hanoi)- Embassy Freight Services (VN) Northern Region

Need a shipping and import-export quote?

Embassy Freight provides sea and air freight, customs declaration, and full-service outsourcing of your import-export department. Get a free quote or explore our services.