
We have built a closed-loop process in which every step is reported in detail, so our customers can track the journey of their goods 24/7.
Step 1: Receiving Requirements & Market Analysis
- Listening: The customer provides product information (name, technical specifications, images, estimated budget, etc.).
- Preliminary assessment: Our experts advise on import policy (is the item banned, does it require a sub-license or specialized inspection?).
Step 2: Supplier Search & Verification (Sourcing)
- Screening: Embassy contacts a list of reputable factories and suppliers within our global network.
- Assessing corporate "health": Checking the partner's business license, production capacity, and international certifications (ISO, CE, FDA, etc.) to eliminate the risk of fraud.
- Quotation: Sending the customer a list of the 3–5 best suppliers, along with a comparison of price and quality.
Step 3: Negotiation & Sample Approval (Sampling)
- Negotiation: A team fluent in the local language and culture negotiates the best price and payment terms in the customer's favor.
- Sample checking: We help import samples into Vietnam so the customer can personally assess quality before ordering in large volumes.

Step 4: Contract Signing & International Payment
- Drafting the contract: Ensuring that Incoterms, warranty, and claims clauses are clearly defined.
- Payment support: Advising on safe payment methods (L/C, T/T, D/P) so funds are only disbursed when the supplier meets its commitments.
Step 5: Production Control & Quality Inspection (QC)
- Supervision: Monitoring production progress at the factory.
- Inspection: Embassy staff (or an independent inspection body) visit the factory to check quantity, packing specifications, and product quality before the container is sealed.
Step 6: Logistics, Customs Clearance & Delivery to Warehouse
- International transport: Choosing the shipping mode (sea/air) that optimizes cost and time.
- Customs procedures: Completing the document set, applying the correct HS Code, filing the electronic customs declaration, and paying taxes.
- Final delivery: Delivering goods to the customer's warehouse in Vietnam and handing over the complete set of official import documents.

Embassy Freight's Service Commitment Table
Criteria | Our Commitment |
Transparency | We provide complete original invoices and documents from the supplier. |
Progress | We update the status of goods (Daily Report) via Email/Zalo. |
Accountability | We take responsibility for handling any issues with customs procedures and tariff classification. |
Confidentiality | We keep our customers' supply sources and business information strictly confidential. |
Contact Information
EMBASSY FREIGHT SERVICES (VIETNAM)
Address: Room 4.25, 4th Floor, 8 Hoang Minh Giam, Duc Nhuan Ward, Ho Chi Minh City.
Email: info@embassyfreight.com.vn
All-in-One Customs Clearance Service - Sea Freight Service - Air Freight Service - All-in-One Import-Export Service - Express Domestic Delivery - Import-Export Consulting
Contact for Consultation:
- 0936911656 (HCM) - Embassy Freight Services (VN) Southern Vietnam
- 0937361637 (Hanoi) - Embassy Freight Services (VN) Northern Vietnam
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